PrimaLuna Product Service Request

Please fill out the following form and our team will be glad to assist you

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Your details

If you are an Interdyn reseller, please sign into Dealernet to auto-fill your information.

Your name

Shipping address

Address 1

Address 2

Suburb

State/Region

Postcode

Phone number

Product details

Date of purchase

Place of purchase

The name of the retailer or website where you purchased this product

Product model number/name

Colour/Style

Serial number

If the product does not have a serial number, please enter 'N/A'.

Information about the issue

Is your product still under warranty?

A copy of your proof of purchase will be required for all warranty service.

Important information

Product failures either out of the box (dead on arrival) or within 14 days must be reported to Interdyn within 7 days of the fault occurring. If the fault is reported outside 7 days, the return will be processed as a normal warranty service.

Detailed description of the issue